ONLINE SALE TERMS AND CONDITIONS
“We”, “Us”, “Our”, “Ours”, etc. – used to indicate Results Gym Aberdeen and its staff.
PROCESSING & DELIVERY OF GOODS
Unless stated otherwise, ALL physical goods/merchandise are made to order and supplied by a 3rd party UK based printing company.
The expected dispatch time for goods (made to order & other) is 3 to 5 working days.
Your order will be sent in a 1st Class Parcel via Royal Mail. Our normal flat rate shipping price is £3.
CANCELLATIONS & ORDER CHANGES
We cannot offer any guarantees for cancellations or changes to orders on made to order goods. However, if you wish to cancel your order, contact us as soon as possible at firstname.lastname@example.org– if production of your goods has not yet begun, we may be able to help you out.
REFUNDS, RETURNS & EXCHANGES
We cannot issue any refunds, returns or exchanges on unwanted or incorrect fitting products on made to order goods.
Goods which are not made to order may be returned within 14 days of receipt for any reason. Please contact email@example.com.
Courses, events, seminars & courses are non-refundable.
If your goods develop a fault within 14 days of delivery (including goods delivered with printing or manufacturing faults), your goods may be returned for a full refund or replacement. We ask that you send photos of the fault(s) to firstname.lastname@example.org complete with a brief summary of the problem and your order number.
DAMAGE DURING DELIVERY
If your parcel shows immediate signs of transit damage please refuse delivery and contact us at email@example.com with your order number and a brief summary of the problem.
If the damage is only apparent after opening the parcel, you must inform us within 48 hours of receipt. We ask that you send photos of the damage to firstname.lastname@example.org complete with a brief summary of the problem and your order number.
We may ask for deposits on items available for preorders of goods, courses, events, seminars, classes & more. Deposits will be clearly marked and are non-refundable.
Items on this website may not always be in stock. If any of your products/items are not available, you will be contacted with an estimate of availability and a rough expected delivery date.
Payments are accepted through Paypal.
All listed prices are in Pound Sterling (£) inclusive of VAT. Any exemptions to this will be clearly marked. Prices may change without notice.
These terms and conditions will be governed by and construed in accordance with Scots law. Any disputes arising in connection with these terms and conditions will be subject to the exclusive jurisdiction of the Scottish courts.